Agency Terms and Conditions

QMH TECHNOLOGIES LTD T/A Britannia Private Hire

We, QMH TECHNOLOGIES LTD, a company registered in England & Wales (Reg# 13506378), registered address 10-16 Tiller Road, London, England, E14 8PX.

Booking

It is client responsibility to make sure all the details (Name, email address, contact number, number of passengers, Laguages, Pickup and drop address, date and time etc.) added in the booking form are correct.

Cancellation/Refund

In case of cancellation before 12 hours to pick-up time; 5% transaction charge will be deducted and remaining amount will be refunded within 2 to 3 working days.

In case of cancellation within less than 12 hours to pick-up time; paid amount will not be refundable. (The payment will be refunded even cancellation is within 12 hours to pick- up time in case of flight cancellation and with the provision of evidence)

Prices

All our prices are fixed there will be no effect on price after making the final booking. The advertised price may be change from time to time but it will not effect on confirmed bookings. The price of the confirmed booking remains same.

Special Requests

If you have any special requests, please let us know at the time of booking. We will pass on all such requests to the Supplier/Principal, but we can't guarantee that they will be met and we will have no liability to you if they are not. Note that our Suppliers/Principals will arrange child / baby seats if requested whenever possible.

Vehicle Descriptions and Standards

It is client responsibility to select the appropriate vehicle. The images of the vehicle make and model shown on the quotation page are for illustration and guidance purpose only.

Journey Times

Estimated journey time arranged on booking form is as per normal condition and current road conditions such as traffic, accident etc. may change this time.

Contract

While making your booking with us we will arrange for you to enter into a contract with the Licenced Supplier. You will receive the confirmation directly from the Licenced supplier shortly after booking detailing all term and condition. Your booking with us is subject to these Agency Terms and Conditions and the specific terms and conditions of the relevant Licenced Supplier you contract with.

We are entitled, on behalf of the Licenced Supplier, to refuse any order placed by you. We do not guarantee to successfully allocate a Licenced Supplier to every booking request. In the unlikely event that we are unable to allocate a Licenced Supplier to your booking request we will email you to advise you as soon as possible.

Our Latest Blog Posts

Understanding the Efficiency of London Airport Transfers: A Comprehensive Review

Understanding the Efficiency of London Airport Transfers: A Comprehensive Review

Blog about Understanding the Efficiency of London Airport Transfers: A Comprehensive Review

The Ultimate Guide to Navigating London Airport Transfers

The Ultimate Guide to Navigating London Airport Transfers

Blog about The Ultimate Guide to Navigating London Airport Transfers

Maximizing Your Travel Experience: A Look at London Airport Transfers

Maximizing Your Travel Experience: A Look at London Airport Transfers

Blog about Maximizing Your Travel Experience: A Look at London Airport Transfers

Exploring the Convenience of London Airport Transfers

Exploring the Convenience of London Airport Transfers

Blog about Exploring the Convenience of London Airport Transfers

Blogs Pages

The Ultimate Guide to Navigating London Airport Transfers

Blog about The Ultimate Guide to Navigating London Airport Transfers...

Exploring the Convenience of London Airport Transfers

Blog about Exploring the Convenience of London Airport Transfers...

Maximizing Your Travel Experience: A Look at London Airport Transfers

Blog about Maximizing Your Travel Experience: A Look at London Airport Transfers...

Understanding the Efficiency of London Airport Transfers: A Comprehensive Review

Blog about Understanding the Efficiency of London Airport Transfers: A Comprehensive Review...

Frequently Asked Questions

Q. What is your staff's approach to dealing with customers?

Ans. Our team treat customers with respect and courtesy.

Q. Do you offer a cab service from Heathrow Airport to Birmingham?

Ans. Yes, we offer a cab service from Heathrow to Birmingham.

Q. Do you accept credit cards?

Ans. Yes, we accept credit card payments.

Q. Do you provide cab services at the airports?

Ans. Yes, we provide cab services at the airport.

Q. Does your driver assist consumers with luggage transportation?

Ans. Yes, our driver assists customers with luggage transportation.

Q. Do you give the driver's information?

Ans. Yes, we provide the driver's details to the customers an hour before the pickup time.

Q. Do you return misplaced items?

Ans. Yes, we do return misplaced items.

Q. Is it possible to make a reservation online?

Ans. Yes, you can make a reservation via our website's chat feature or by phoning our WhatsApp number.

Q. Do you supply customers with any free waiting time?

Ans. We offer 30 minutes of free waiting time.

Q. Do you have any pet-friendly vehicles?

Ans. Yes, we have pet-friendly vehicles available.

Q. Do you send Booking confirmation?

Ans. Yes we send booking confirmation via email and WhatsApp as well.

Q. Did your company's drivers know how to communicate in English?

Ans. Yes, our company's driver is fluent in English.

Q. Do you offer a service with a guiding dog?

Ans. Yeah, obviously we care about our customers.

Our Clients Testimonials

fantastic service

Ali was a fantastic driver… communication was excellent and all-around extremely pleasant. Be using this service again if needed.

star star star star star

Excellent & reliable

your cab transfer service is excellent and very reliable, 100% customer focus, very friendly, great price

star star star star star

Trusted Cab Service

At promptly 7 AM they were waiting for us and brought us back to our hotel without an issue. 

star star star star star

Excellent customer service

Excellent customer service, value for money and no task is too onerous for these guys.

star star star star star

Good value

On time courteous service+ perfectly adequate cab+ responsible driving+ good value.

star star star star star

Extremely useful

your cab transfer service was extremely useful in providing transport for our event. All staff was very helpful. I was very impressed.

star star star star star

On-time service

Great on-time service. A driver is a great person with all the information you need for your holiday. Highly recommend

star star star star star

excellent service

 Super-communicative company and excellent service. Rather than wondering if the booking you made is a 'real' booking and/or whether the cab will even turn up, you get loads of comments and a car-tracking link so you know where it is on its way to you.

star star star star star

responsible

I have used cab service on two visits and have found them professional and responsible.

star star star star star

Reliable

On our return trip, we requested the cab to come an hour before the time we had previously agreed to due to the delays at the airport. They did it without an issue.

star star star star star

Absolutely first class

I cannot tell you how good this is. It was an absolutely first-class cab service. I give him a 5-star rating.

star star star star star

Best Cab Service

I was having difficulty finding a cab service online that could accommodate my family of six. I was a bit sceptical about having to pay in advance but I booked a trip with BAC. Our flight was almost two hours late and even though we agreed to only wait for an hour, the driver waited for us for 2 hours.

star star star star star

Rliable And Trusted

 Since we were a big family, we hired two cabs. The driver picked us up from the airport and then dropped us off at our hotel. The next day he was waiting outside our hotel at our agreed time. He spent the whole day with us. We continued using his service for the rest of our time in London. He provided water and the car was always very clean. 

star star star star star

Great service

Great service, the great driver would recommend and definitely use again.

star star star star star

great service

Extremely great service, very polite employees, safe and good driver.

star star star star star

Best Cab

We had one of the best drivers today. Lovely car and has a lovely driver. THANK YOU!

star star star star star

Good & affordable

Good and affordable service by BAC.

star star star star star

Smooth pick & drop

Thank you for such a smooth pick up & drop. We really appreciated it

star star star star star

nice

We were picked up in a very nice car. There were bottles of water for us and all of our luggage was placed in the trunk of the car by our driver.

star star star star star

Best services

This is the 2nd time we used this cab service we are very happy with it, and we will continue to use this service in the future.

star star star star star