Agency Terms and Conditions

QMH TECHNOLOGIES LTD T/A Britannia Private Hire

We, QMH TECHNOLOGIES LTD, a company registered in England & Wales (Reg# 13506378), registered address 10-16 Tiller Road, London, England, E14 8PX.

Booking

It is client responsibility to make sure all the details (Name, email address, contact number, number of passengers, Laguages, Pickup and drop address, date and time etc.) added in the booking form are correct.

Cancellation/Refund

In case of cancellation before 12 hours to pick-up time; 5% transaction charge will be deducted and remaining amount will be refunded within 2 to 3 working days.

In case of cancellation within less than 12 hours to pick-up time; paid amount will not be refundable. (The payment will be refunded even cancellation is within 12 hours to pick- up time in case of flight cancellation and with the provision of evidence)

Prices

All our prices are fixed there will be no effect on price after making the final booking. The advertised price may be change from time to time but it will not effect on confirmed bookings. The price of the confirmed booking remains same.

Special Requests

If you have any special requests, please let us know at the time of booking. We will pass on all such requests to the Supplier/Principal, but we can't guarantee that they will be met and we will have no liability to you if they are not. Note that our Suppliers/Principals will arrange child / baby seats if requested whenever possible.

Vehicle Descriptions and Standards

It is client responsibility to select the appropriate vehicle. The images of the vehicle make and model shown on the quotation page are for illustration and guidance purpose only.

Journey Times

Estimated journey time arranged on booking form is as per normal condition and current road conditions such as traffic, accident etc. may change this time.

Contract

While making your booking with us we will arrange for you to enter into a contract with the Licenced Supplier. You will receive the confirmation directly from the Licenced supplier shortly after booking detailing all term and condition. Your booking with us is subject to these Agency Terms and Conditions and the specific terms and conditions of the relevant Licenced Supplier you contract with.

We are entitled, on behalf of the Licenced Supplier, to refuse any order placed by you. We do not guarantee to successfully allocate a Licenced Supplier to every booking request. In the unlikely event that we are unable to allocate a Licenced Supplier to your booking request we will email you to advise you as soon as possible.

Our Latest Blog Posts

Exploring the Convenience of London Airport Transfers

Exploring the Convenience of London Airport Transfers

Blog about Exploring the Convenience of London Airport Transfers

The Ultimate Guide to Navigating London Airport Transfers

The Ultimate Guide to Navigating London Airport Transfers

Blog about The Ultimate Guide to Navigating London Airport Transfers

Maximizing Your Travel Experience: A Look at London Airport Transfers

Maximizing Your Travel Experience: A Look at London Airport Transfers

Blog about Maximizing Your Travel Experience: A Look at London Airport Transfers

Blogs Pages

The Ultimate Guide to Navigating London Airport Transfers

Blog about The Ultimate Guide to Navigating London Airport Transfers...

Exploring the Convenience of London Airport Transfers

Blog about Exploring the Convenience of London Airport Transfers...

Maximizing Your Travel Experience: A Look at London Airport Transfers

Blog about Maximizing Your Travel Experience: A Look at London Airport Transfers...

Frequently Asked Questions

Q. Do you have any baby seats available?

Ans. Yes, we have baby or infant seats available.

Q. How much time is required to go from Birmingham to Cambridge University?

Ans. Our professional drivers will take you in 1 hour and 40 minutes.

Q. Do all of your drivers have a PCO?

Ans. Yes, our drivers are PCO-certified.

Q. Did you provide service from door to door?

Ans. Yes, we offer door-to-door cab service.

Q. Do you return misplaced items?

Ans. Yes, we do return misplaced items.

Q. Do you keep an eye on the plane?

Ans. Yes, we monitor the flights.

Q. Do you have any pet-friendly vehicles?

Ans. Yes, we have pet-friendly vehicles available.

Q. By which means do you collect the payment service from the customer?

Ans. We take payments from customers via secure payment channels.

Q. What is the best way for me to meet up with my driver?

Ans. The driver will be waiting for you with your name on a sign.

Q. Do you work on a monetary basis?

Ans. No, we don’t work on a monetary basis, we allow customers to pay at least 50 %.

Q. Do you send Booking confirmation?

Ans. Yes we send booking confirmation via email and WhatsApp as well.

Q. Do you give the driver's information?

Ans. Yes, we provide the driver's details to the customers an hour before the pickup time.

Q. Does your driver assist consumers with luggage transportation?

Ans. Yes, our driver assists customers with luggage transportation.

Our Clients Testimonials

Absolutely first class

I cannot tell you how good this is. It was an absolutely first-class cab service. I give him a 5-star rating.

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reasonable fare

Prices are more reasonable compared to other private cab services. Hassle-free and more reliable than Uber.

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Best Cab

We had one of the best drivers today. Lovely car and has a lovely driver. THANK YOU!

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Helpful staff

Great service, beautiful cabs, and helpful staff.

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professional

Driver arrived on time. Good communication and professional skills.

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On-time service

Great on-time service. A driver is a great person with all the information you need for your holiday. Highly recommend

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punctual, and flexible

My new go-to cab company! Friendly, punctual, and flexible. What more can you ask for?

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great service

Extremely great service, very polite employees, safe and good driver.

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professional cab company

Very professional, reliable, friendly, and quick to respond. A pleasure to travel with!

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Rliable And Trusted

 Since we were a big family, we hired two cabs. The driver picked us up from the airport and then dropped us off at our hotel. The next day he was waiting outside our hotel at our agreed time. He spent the whole day with us. We continued using his service for the rest of our time in London. He provided water and the car was always very clean. 

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smooth journey

 The driver arrives 10min before the agreed time which is great. The journey was very smooth and I made it on time.


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Comfortable

We use Britannia cab service is the best cab service in the UK. It was a reliable and comfortable cab service. we utilize it again and again. thanks to the company.

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Awesome Service!

Awesome cab Service!!! Thanks BAC

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responsible

I have used cab service on two visits and have found them professional and responsible.

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fantastic service

Ali was a fantastic driver… communication was excellent and all-around extremely pleasant. Be using this service again if needed.

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Our drivers

Drivers are very good and Cabs are also in good condition very clean and hygienic.

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recommend

I would recommend this service to get the best price, communication, and hassle-free ride to and from the airport.

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Reliable

On our return trip, we requested the cab to come an hour before the time we had previously agreed to due to the delays at the airport. They did it without an issue.

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Good value

On time courteous service+ perfectly adequate cab+ responsible driving+ good value.

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highly recommend

I highly recommend using BAC for the cabs with prompt service.

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