Frequently Asked Questions-FAQ

Q: How to book a transfer with Great Britain Cars?

A: Follow the easy booking process online, WhatsApp, email, or calling.

Q: Which airports are serviced?

A: Heathrow, Gatwick, Stansted, Luton, Southend Airport, London City Airport.

Q: Can you book for multiple passengers?

A: Yes, group travel options are available.

Q: Are the transfer costs fixed or variable?

A: Prices are fixed, but confirm during booking.

Q: What to do if your flight is cancelled?

A: Contact customer service for rebooking or cancellation.

Q: What are the drivers' qualifications and safety measures?

A: Drivers are professionally trained and vetted for safety.

Q: What kinds of vehicles are available?

A: A range from standard to luxury vehicles.

Q: How are safety and comfort addressed?

A: Through well-maintained vehicles and trained drivers.

Q: What is the cancellation policy?

A: Detailed policy available on the website, varies by notice period.

Q: Availability and contact information for customer support?

A: Customer support available 24/7 via phone, whatsApp and email.

Q: How to request specific travel needs?

A: Mention any special requests during booking.

Q: How to avoid missing your booked ride?

A: Ensure timely arrival and communication.

Q: Can you book a tour with Great Britain Cars?

A: Sightseeing tours available upon request.

Q: Accepted forms of payment?

A: Multiple payment options, including major credit cards.

Q: How early to book an airport transfer?

A: As early as possible, especially during peak seasons.

Q: Is Wi-Fi available in the vehicles?

A: Wi-Fi availability depends on the vehicle; specify this need during booking.

Q: Are services available on public holidays?

A: Yes, services are typically available year-round, including holidays.

Q: How to change your booking?

A: Contact customer service or use the online platform for amendments.

Q: Procedure for retrieving lost items?

A: Report lost items immediately for assistance in recovery.

Q: Availability of child safety seats?

A: Available upon request during booking.

Q: Do drivers speak English?

A: Yes, drivers are typically English-speaking.

Q: Options for larger groups?

A: Larger vehicles available for group travel.

Q: Do you monitor flights for delays?

A: Yes, flights are monitored for timely adjustments.

Q: Can you receive a journey receipt?

A: Receipts are provided upon request.

Q: Are there extra charges for night or early morning services?

A: Confirm any additional charges for off-hours services during booking.

Q: Can you request a specific car model?

A: Specific model requests are subject to availability and can be made during booking.

Q: What to do if you have a complaint or suggestion?

A: Direct feedback to customer service for prompt attention.

Q: Services for business travel?

A: Corporate travel services are available, with options tailored for business needs.

Q: Are pets allowed in the vehicles?

A: Pets are allowed with prior notification during booking.

Q: Identifying your driver?

A: Driver details are provided before the service.

Q: Policy for last-minute cancellations?

A: Check the cancellation policy for specifics on last-minute changes.

Q: Policy for last-minute cancellations?

A: Check the cancellation policy for specifics on last-minute changes.

Q: Wheelchair accessible vehicles availability?

A: Available upon request, subject to availability.

Q: Booking for multiple destinations?

A: Multi-destination trips can be arranged during booking.

Q: Airport meet-and-greet service procedure?

A: Detailed on the website, typically involves driver waiting with a sign.

Q: Inclusivity of prices regarding tolls and charges?

A: Generally inclusive, but confirm at booking.

Q: Seaport transfer services?

A: Available to and from major seaports.

Q: Changing destination mid-ride?

A: Possible, but may incur additional charges.

Q: Loyalty programs or discounts?

A: Check website for any current offers.

Our Latest Blog Posts

Understanding the Efficiency of London Airport Transfers: A Comprehensive Review

Understanding the Efficiency of London Airport Transfers: A Comprehensive Review

Blog about Understanding the Efficiency of London Airport Transfers: A Comprehensive Review

The Ultimate Guide to Navigating London Airport Transfers

The Ultimate Guide to Navigating London Airport Transfers

Blog about The Ultimate Guide to Navigating London Airport Transfers

Maximizing Your Travel Experience: A Look at London Airport Transfers

Maximizing Your Travel Experience: A Look at London Airport Transfers

Blog about Maximizing Your Travel Experience: A Look at London Airport Transfers

Exploring the Convenience of London Airport Transfers

Exploring the Convenience of London Airport Transfers

Blog about Exploring the Convenience of London Airport Transfers

Blogs Pages

Maximizing Your Travel Experience: A Look at London Airport Transfers

Blog about Maximizing Your Travel Experience: A Look at London Airport Transfers...

The Ultimate Guide to Navigating London Airport Transfers

Blog about The Ultimate Guide to Navigating London Airport Transfers...

Exploring the Convenience of London Airport Transfers

Blog about Exploring the Convenience of London Airport Transfers...

Understanding the Efficiency of London Airport Transfers: A Comprehensive Review

Blog about Understanding the Efficiency of London Airport Transfers: A Comprehensive Review...

Our Clients Testimonials

Fantastic Service

Fantastic Service. As a first-time customer, I will definitely use it again.

star star star star star

Helpful staff

Great service, beautiful cabs, and helpful staff.

star star star star star

recommend

I would recommend this service to get the best price, communication, and hassle-free ride to and from the airport.

star star star star star

perfect

I personally tried their service last day and it was perfect. moreover, I am in the same field and provide cab service, thus I believe that my observation is more accurate than others.

star star star star star

Comfortable

We use Britannia cab service is the best cab service in the UK. It was a reliable and comfortable cab service. we utilize it again and again. thanks to the company.

star star star star star

Good service

Service is very good. I like your service and we are satisfied. Thanks

star star star star star

Great job

Great job and we look forward to you helping us again in the future.

star star star star star

Good service

Your cab service is very good and the driver had a great attitude. I give him a 5-star rating.

star star star star star

fantastic service

Ali was a fantastic driver… communication was excellent and all-around extremely pleasant. Be using this service again if needed.

star star star star star

Rliable And Trusted

 Since we were a big family, we hired two cabs. The driver picked us up from the airport and then dropped us off at our hotel. The next day he was waiting outside our hotel at our agreed time. He spent the whole day with us. We continued using his service for the rest of our time in London. He provided water and the car was always very clean. 

star star star star star

Excellent

Excellent cab service. Best in the London

star star star star star

punctual, and flexible

My new go-to cab company! Friendly, punctual, and flexible. What more can you ask for?

star star star star star

great service

Extremely great service, very polite employees, safe and good driver.

star star star star star

Awesome Service!

Awesome cab Service!!! Thanks BAC

star star star star star

amazing

I have used cabs from BAC in London and it was amazing.

star star star star star

Smooth pick & drop

Thank you for such a smooth pick up & drop. We really appreciated it

star star star star star

professional.

I recently used cabs for my trip to London. They picked me up and dropped me at my destination in time. The driver was polite, helpful and always professional. 

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Trusted Cab Service

At promptly 7 AM they were waiting for us and brought us back to our hotel without an issue. 

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responsible

I have used cab service on two visits and have found them professional and responsible.

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helpful

Wonderful, helpful, and efficient service. Definitely recommend.

star star star star star